Some 2,085 domestic and international flights were canceled on Monday as of about noon EDT, according to the tracking site FlightAware. On the other side of this, we’ll work to make things right for those we’ve let down, including our employees." Our shared goal is to take care of every single customer with the hospitality and heart for which we’re known. "Our employees and crews scheduled to work this holiday season are showing up in every single way. "We’re working to reach to customers whose travel plans will change with specific information and their available options," the statement read. Southwest said it anticipates "additional changes with an already reduced level of flights as we approach the coming New Year holiday travel period."Ĥ-Month-Old Dies of Injuries From Child Abuse in Albany Park
This forced daily changes to our flight schedule at a volume and magnitude that still has the tools our teams use to recover the airline operating at capacity." We were fully staffed and prepared for the approaching holiday weekend when the severe weather swept across the continent, where Southwest is the largest carrier in 23 of the top 25 travel markets in the U.S. "We’re working with safety at the forefront to urgently address wide-scale disruption by rebalancing the airline and repositioning crews and our fleet ultimately to best serve all who plan to travel with us. "Our heartfelt apologies for this are just beginning," the airline said in a release. Shortly after that statement to NBC 5, the airline issued a public apology, saying it recognized it had fallen short. Get Chicago local news, weather forecasts, sports and entertainment stories to your inbox.
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